Terms of Service

LeadStryker AI is a customer relationship manager that helps a business find and win customers. It researches your business, finds and scores companies and people who may want what you sell, drafts outreach, sends email and text messages and places calls through the accounts you connect, and keeps track of replies and deals.

LeadStryker AI is operated by ClawHire AI Inc. In these terms, “we”, “us” and “our” mean ClawHire AI Inc, and “you” means the person or business using LeadStryker AI.

We improve the product often, so features can be added, changed or removed. If we remove something you pay for and rely on, section 13 explains the notice you get.

You must be at least 18 years old and use LeadStryker AI for a business, not for personal or household purposes. If you sign up for a company, you agree to these terms on its behalf and confirm you are allowed to.

• Give us accurate details and keep them up to date.
• Keep your password to yourself. Turn on two-step sign-in if you can.
• A seat is one person with a login. Do not share a login between people.
• You are responsible for what happens under your account, including what the teammates you invite do.
• Tell us straight away if you think someone else has got into your account.

Plans and limits

LeadStryker AI has a free plan and paid plans. The prices and what each plan includes are shown on the pricing section of our site and on the Billing tab in your settings. Each plan has limits, such as seats, businesses, contacts, AI calls, discovery runs and campaign emails per day. The product enforces those limits. When you reach one, new runs, sends and imports wait until you upgrade or the limit resets. You can always read and export the data you already have.

Payment

• Paid plans are billed monthly, in advance, in US dollars.
• Payments are taken by ClawHire AI Inc through Stripe. Your receipt shows ClawHire AI Inc. Your card statement shows LEADSTRYKER AI.
• Your plan renews each month until you cancel.
• Prices do not include taxes. You are responsible for any taxes that apply to your purchase, other than taxes on our income.

Changing or cancelling

• You change or cancel your plan yourself, at any time, from Manage billing on the Billing tab.
• A change of plan takes effect straight away. Stripe works out the difference for the part of the month that is left and adds or credits it on your next invoice.
• When you cancel, your plan stays active until the end of the month you have paid for. Your account then moves to the free plan. Your data stays, and the free plan’s limits apply.
• We do not refund part of a month, unless the law where you live says we must.

If a payment fails

Stripe tries the payment again over the following days, and your plan stays active while it does. If the payment cannot be collected, your account moves to the free plan. You can restore a paid plan at any time by subscribing again.

Price changes

If we change the price of a plan you are on, we will email you at least 30 days before the new price applies to you. You can cancel before it does.

Costs from other providers

Some features use accounts you connect yourself, such as a data provider, Twilio, or your own AI or email service. Those providers bill you directly under their own terms. We do not control their prices.

Enterprise

Enterprise plans are agreed with you in writing. Where that agreement and these terms differ, the agreement applies.

Everything you put into LeadStryker AI, and everything it gathers or creates for you, belongs to you. That includes your business details, contacts, companies, lists, messages, notes and settings.

You give us permission to store, process, display and transmit that data, only so that we can provide, secure and support the service and do what you ask of it. Our Privacy Policy explains how we handle it.

You are responsible for having the right to use the data you bring in or collect, including the contact details of the people you reach out to. Each business in your account is kept separate: its data is not shared with other customers or with your other businesses.

You are the sender. LeadStryker AI drafts and delivers messages, but every campaign is reviewed and approved by you before it starts, and it goes out under your identity. You are responsible for following the laws that apply to your outreach. Depending on who you contact, those can include the CAN-SPAM Act, the Telephone Consumer Protection Act and state telemarketing and do-not-call rules in the United States, CASL in Canada, and the GDPR and ePrivacy rules in Europe and the United Kingdom.

Email

• Say truthfully who you are. Do not use misleading subject lines or sender names.
• Campaign emails carry an unsubscribe link and your postal address. Do not remove or hide them.
• When someone opts out, stop. The product keeps a suppression list and checks it before every send. Do not work around it, for example by importing the same person again.

Text messages

• Only text people who have given the consent the law requires. The product sends marketing texts only to contacts with consent recorded. Never record consent you do not have.
• Marketing texts are sent only between 08:00 and 21:00 in the recipient’s local time.
• Replies of STOP, HELP and START are handled automatically. Do not text someone who has replied STOP.

Calls

Follow the call recording laws that apply to you and to the person you call. Call recording is off unless you turn it on in your compliance settings.

Finding prospects

• Use discovery to find business contacts for sales and marketing, and for nothing else.
• LeadStryker AI is not a consumer reporting agency. Do not use it to decide whether someone gets credit, insurance, housing or a job, or for any other purpose covered by the Fair Credit Reporting Act.
• Do not use it to collect sensitive information about people, such as their health, finances, religion, or anything about children.

You must not

• Break the law, or send content that is deceptive, harassing, hateful or harmful.
• Send spam, or buy or use contact lists you have no right to use.
• Try to get into accounts, data or systems that are not yours, or test the security of the service without our written permission.
• Get around plan limits, or share or resell access to the service without our agreement.
• Copy the service, or pull data out of it by automated means other than the exports we provide.
• Break the terms of the services you connect, such as Google, Microsoft, Twilio, Resend or your data providers.

We may pause sending, or suspend an account, when outreach puts recipients, other customers or the service at risk. One example is a campaign with a high rate of bounced emails, which the product pauses by itself.

LeadStryker AI uses artificial intelligence to research businesses, explain and score leads, and draft messages. AI can be wrong, out of date or incomplete. Facts found during research keep a link to where they were found so that you can check them.

• Read AI drafts before you approve them. You decide what is sent.
• Scores and suggestions are aids to your judgment, not guarantees.
• The compliance tools help you follow outreach rules. They are not legal advice.
• Sample data shown in demo mode is labeled as demo data and does not describe real people or companies.

LeadStryker AI can connect to services run by other companies, such as email, texting, calling, search and data providers. They provide those services under their own terms and privacy policies. We are not responsible for them, and a connection may stop working if the other company changes or withdraws its service.

We own LeadStryker AI: the software, the design, the name and the logo. While your account is open and you follow these terms, you may use the service for your own business. That right is personal to you and cannot be passed on or sold.

If you send us ideas or feedback, we may use them without owing you anything.

You can stop using LeadStryker AI at any time. Cancel a paid plan from Manage billing. To close your account and have your data deleted, write to us using the details in section 16. Export anything you want to keep first. Contacts and companies can be exported as spreadsheet files from their list pages.

We may suspend or close an account that breaks these terms, puts others at risk, or stays unpaid. Where we reasonably can, we will tell you first and give you the chance to fix the problem.

After an account is closed we delete its data as described in the Privacy Policy. Sections 10, 11 and 12 continue to apply after these terms end.

We work to keep LeadStryker AI reliable and accurate, but we provide it “as is” and “as available”. To the fullest extent the law allows, we make no promises beyond those written in these terms. In particular, we do not promise that:

• the service will always be available, or free of errors;
• the leads, contact details, research or AI output will be accurate or complete;
• you will get any particular number of leads, replies, meetings or sales.

To the fullest extent the law allows:

• we are not liable for lost profits, lost revenue, lost data, or any indirect, incidental, special or consequential loss, even if we were told it was possible; and
• our total liability for everything connected with LeadStryker AI is limited to the larger of the amount you paid us in the 12 months before the claim arose, or 100 US dollars.

Nothing in these terms limits liability that the law does not allow to be limited.

If someone brings a claim against us because of your data, your outreach, or your breach of these terms or of the law, you agree to defend us and to cover the reasonable costs and damages that result. We will tell you about the claim promptly and cooperate with you.

We may update these terms. When a change is significant, we will tell you by email or in the product at least 30 days before it applies. The date at the top of this page shows when the current version took effect. If you keep using LeadStryker AI after a change applies, you accept it. If you do not agree, you can cancel before it does.

Please contact us first if something goes wrong. Most problems can be settled quickly that way.

These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law rules. Any dispute that we cannot settle together will be heard in the state or federal courts located in Wyoming, and you and we agree to the jurisdiction of those courts.

• These terms, the Privacy Policy and any written Enterprise agreement are the whole agreement between you and us about LeadStryker AI.
• If a court finds part of these terms cannot be enforced, the rest still applies.
• If we do not enforce a term straight away, we can still enforce it later.
• You may not transfer your account to someone else without our agreement. We may transfer these terms as part of a sale or reorganization of our business.
• We send notices to the email address on your account. Keep it current.

Questions about these terms, or a request to close your account, can be sent to:

Email: [email protected]